Samsung Hylex — Omnichannel Product Marketing Strategy

Reversing Q4 Sales Decline, $612k Revenue in 3 Weeks

2024 B2B Omnichannel Marketing CRO AI Content Strategy

Reversing Seasonal Decline: Strategic AI-Driven Content & OMNICHANNEL Campaign EXECUTION

Samsung Hylex™ — Reversing Q4 Sales Decline Through Strategic Product Marketing

TL;DR: Drove $612K+ revenue (147.62% YoY sales growth) in 3 weeks by creatively transforming technical docs into a seamless omnichannel marketing campaign with consistent messaging across email, LinkedIn, Facebook, and E-commerce.

Overview: I designed, executed and managed an end-to-end omnichannel campaign that repurposed technical docs into a cohesive product-focused, value driven campaign across various channels. I chose the Samsung Hylex™ because of it’s cutting-edge, trending features like energy efficiency and cost savings.

Challenge: The HVAC industry typically experiences a 15% sales decline during Q4 due to low seasonal demands. The goal of this project was to drive sales during a historically slow period.

END-TO-END strategy

research →

AI-Enhanced Content

Used Perplexity AI: Analyze 2024 buyer and industry trends. Used ChatGPT / Gemini to tailor copy to 3 different audience segments

SEO

SEO-optimized copy and content with targeted keywords to drive visibility and organic traffic

creation →

Value-first Messaging

Amplified the Hylex’s trending features like energy efficiency, long-term savings, compact and modern design with value-centric ad copy .

Product-Focused Designs

Designed creative assets in Canva that highlighted the product’s sleek design, aligned with Samsung’s branding, and included clear CTAs linking to purchase

execution →

Organic Omnichannel Marketing

Each touchpoint reinforced a consistent seasonal narrative with a focus on value-based messaging and product credibility. Delivered a seamless campaign across Facebook, LinkedIn, Emails, and E-commerce ad banners

“Saw this post today on LinkedIn, it’s really great! Thank you for repurposing Samsung’s national ads/case study into a message that resonates so well with your local market. Great idea!! Fantastic work!!”

Jane - Samsung

VP of Marketing and Communications

RESULTs

This campaign generated $612,756 in new revenue in 3 weeks and surpassed all industry benchmarks in marketing efforts - all organically.

  • 147.62% YoY sales growth in Q4 W5

  • 17.7x sales growth velocity (vs. 8.33% YoY in Q4W2)

  • LinkedIn → CTR: 6.8%, Engagement Rate: 9.2% (vs. industry averages of 0.4% and 3%, respectively)

  • Facebook → Engagement: 5.1% (vs. 0.3% industry average)

  • Two segmented emails were A/B tested and sent via Mailchimp:

    • 8.3k sends, 4.75k opens, 1.8k clicks (280 unique)

    • 40% email open rate (vs. 22% industry average)

  • E-commerce ad banner → 400+ clicks to the product page.

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